PAIA manual

The manual required by section 51 of the Promotion of Access to Information Act (PAIA) for Durio, a private body.

1. Contact details

[Registered name, registration number, postal and street address, telephone and email to be completed.]

2. Information Officer

[Name and contact details to be completed.] The Information Officer is registered with the Information Regulator.

3. The Information Regulator's guide

The Regulator's guide on how to use PAIA is available from the Information Regulator, inforegulator.org.za.

4. Records held

• Company records: incorporation documents, minutes and statutory registers.
• Financial records: invoices, payments and accounting records.
• Client records: firms' accounts, billing contacts, operator agreements and their acceptance.
• Platform records: user accounts, sign-in records and security logs.
• Firms' estate information is held as an operator; requests for it must go to the firm concerned.

5. Processing of personal information

The purposes, categories of data subjects and information, recipients, cross-border transfers and security measures are described in the privacy notice.

6. How to request access

Use the prescribed form (Form 2) and send it to the Information Officer. The prescribed fees may apply. [Procedure and fee details to be completed.]

7. Availability

This manual is available on this website and at Durio's address.